ALL GP PROVIDERS FRAUD ALERT 029 (04.06.2025)

Vishing Call (Impersonation of a medical professional)
We have received notification from a local GP practice that one of their patients has received a phone call from someone masquerading as a medical professional associated with their practice. They alleged they were a “senior health advisor” who worked alongside the practice in question. The caller engaged the patient initially by asking about their medical problems, both old and ongoing. Once a rapport had been established, the caller then offered them some medication which they could try at a cost, then proceeded to ask for bank details to proceed with payment. The number of the caller was 01900 516 559, a number that has been previously associated with fraudsters for vehicle accident insurance call scams.
ACTIONS REQUIRED:
1. Ensure all relevant colleagues are made aware of this alert and remain vigilant.
2. Consider posting a simple warning on practice websites, social media or within practices (to inform patients).
3. If any local concerns are identified, please notify: primarycarefraud@miaa.nhs.uk