Appointments

Urgent appointments

To request an appointment (non-emergencies) you can

  • complete a short request form at 8:00 AM from Monday to Friday (excluding Bank Holidays) on the link below.
  • call us on 01612573338 from 8:00 AM between Monday to Friday (excluding Bank Holidays) and one of our team member will help you to complete the request form.
  • visit the surgery and speak with a receptionist during opening hours

When you get in touch, we’ll ask you for some details of the problem for what we can help you with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine appointments

To request a routine appointments:

  • complete a short request form at 8:00 AM from Monday to Friday (excluding Bank Holidays) on the link below.
  • call us on 01612573338 from 8:00 AM between Monday to Friday (excluding Bank Holidays) and one of our team member will help you to complete the request form.
  • visit the surgery and speak with a receptionist during opening hours

When you get in touch, we’ll ask you for some details of the problem for what we can help you with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

To request a home visit, please submit the request online or by phone and ask for a home visit as soon as possible after 8:00 AM between Monday to Friday (excluding Bank Holidays).